Terms, Conditions, and Rules
Welcome to Vegastars Terms and Conditions. This page sets out the rules that govern use of the Vegastars platform and the relationship between us and our users. It explains account requirements, eligibility, acceptable use, bonuses, deposits and withdrawals, dispute handling and how updates to these terms are made. Read this page carefully before registering or placing wagers. By using the site you accept these terms and agree to follow the rules and any related policies accessible from your account or the site footer.
Account responsibilities
Registration and verification
Register a single, accurate account with your real name, address and date of birth. Provide identity and address documents when requested. Accounts remain subject to verification before withdrawals or higher limits are allowed.
Account security
Keep login details secure and do not share access. Notify support immediately of any unauthorised use. We may suspend or close accounts suspected of fraud, money laundering or breach of these terms.
Eligibility requirements
Age and location
Access is limited to users who meet the minimum legal gambling age in their jurisdiction and who are permitted to gamble under local law. Availability may vary by country and account eligibility checks apply.
Single account rule
Only one account per person, household or payment method is permitted. Multiple accounts or attempts to bypass limits and restrictions will result in account action and forfeiture of balances and bonuses.
Acceptable use of the service
Permitted activity
Use the platform for lawful gaming and account management. Place wagers, use supported payment methods and play games as offered on the site. Follow any game-specific rules shown in the game lobby.
Prohibited actions
Do not engage in collusion, bonus abuse, chargebacks, account sharing, bot usage or any activity intended to manipulate games or promotional offers. Illegal activity will be reported to authorities and leads to account closure.
Bonus and promotion rules
General principles
Bonuses and promotions are subject to specific terms. Wagering requirements, game contributions, minimum deposits, maximum bet limits and expiry periods apply. Opt-in rules and promo codes must be followed. Breach of promo rules may void bonuses and winnings.
Deposits and withdrawals
Payment methods
Deposit options include card payments, POLi, bank transfer, Neosurf, e-wallets and supported cryptocurrencies where available. Minimums, maximums and currency handling depend on the chosen method and account status.
Verification and processing
Withdrawals require completed verification. Payout timing varies by method and may be subject to holds until checks are complete. Fees from third-party providers may apply and are not always charged by us.
Dispute handling
Complaints process
Raise disputes via live chat or support email. Provide relevant account and transaction details. We will review complaints in line with these terms and applicable policies. Final decisions are made in accordance with the site terms.
Updates to the terms
Notice and acceptance
Terms may be updated from time to time. Continued use of the platform after changes constitutes acceptance. Important changes will be notified via the site or account messages and take effect on the stated date.